Staff

Let’s face it, staff are a pain. They whinge and whine. They mess things up. They take compassionate leave at the most inconvenient moment merely because the dog has died. And yet…

And yet, you can’t do without them, (unless of course you work in one of those very progressive organisations where you can borrow other people’s staff and let them have all the whingeing and whining while you get all the benefits.)

So why do you need them, who do you need, and what should you do with them once you've got them?

1. The four reasons why you need staff
2. The big problem with staff and what to do about it - classification and containment
• Extension staff
• Inferior staff
• Minion staff
• Specialist staff
• Loyalist staff
• Praetorians
• Dependents
3. Creating and maintaining dependence
4. Management, leadership and morale
5. The real purpose of staff
6. What kind of people do you need

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